Creating Customer Flow: Ecommerce Consultant for Shopify Stores

Ecommerce Business Advisor, Problem Solver & Growth Guide.

We're not an agency - we're a true business consultancy for ecommerce stores on Shopify. We have a merchant mindset and prioritize understanding your business and target customers first. Our ecommerce insights, strategy and planning are designed to solve problems and grow revenue.

  • ecommerce store diagnostic

    Store Diagnostic

    We approach work on Shopify stores from a business owner's perspective. We'll do a deep dive to understand your business, diagnose problems and identify opportunities to increase revenue before recommending any action.

  • business consulting e-commerce store plan

    Store Plan

    Based on our analysis and your goals, we'll develop a customized store plan to address issues and unlock growth. For implementation, we have a trusted network of partners we can introduce you to. Not on Shopify? We can help with that too!

  • optimizing ecommerce store for growth, CRO, AOV and platform usage

    Optimize for Growth

    We'll audit your site, identify your target conversion rate, and recommend actions to improve CRO, AOV, and make sure you're fully leveraging the platform. Check out our other capabilities and packages below.

Consulting Packages

Ecommerce Business Consulting

We offer personalized business consulting for ecommerce store owners. The purpose is not to sell you other services - we offer this as a stand alone service. It can be difficult for founders and owners to find a trusted advisor who has walked in their shoes. Sometimes it's just helpful to have someone you can talk to confidentially and without judgment. Someone with years of business experience who has worked with some of the most successful stores on Shopify. You'll work directly with Andrew, our founder, to get insights, feedback and guidance to help you succeed. Check out our Packages below.

One-time Consultation Package

We offer a simple one-time consultation package. It includes a brief site review, a 30-40 minute call and follow up email with suggested action items from the call. This package is perfect if you have one or two straightforward topics to discuss, or you just want to try our services and establish a consulting relationship. The price is $399. If you think you'll need more regular ongoing support, then our Monthly Check-in Package will be a better fit.

CRO & AOV Package

Conversion Rate Optimization (CRO) is part science, part art form. It's important to understand not only best practices, but also elements of customer psychology and decision making. Not sure if your conversion rate is good or bad? We'll identify the target conversion rate for your product category. Then, we'll perform a CRO audit and produce an actionable plan to implement. Increasing Average Order Value (AOV) should also be a priority and we have strategies to help you reach your full potential. If you want to get the most value out of the traffic and customers you have, then this is for you.

Store Diagnostic Package

Something is not working but you're not sure what? Revenue or profits aren't where they should be? Growth has plateaued or is declining? Feeling stuck? Sometimes you don't know what you don't know and a fresh perspective can remove the mystery and get you focused on the right path.

Scaling with Shopify Package

This package is great for stores that are hitting their sales goals and looking to scale. But it's important to do so efficiently and without waste. Making sure you're fully leveraging the Shopify platform and app ecosystem, taking advantage of the free stuff and low hanging fruit is critical. Let us be your guide for all things Shopify as you scale.

Monthly Check-in Package

It's good to have a buddy, better to have a mentor, and best to have someone with broad ecommerce experience engaged in helping you grow your business on a monthly basis. That's what our Monthly Check-in Package is for. We'll have a regular monthly call to check-in, align, solve problems and develop new strategies. This package includes any needed follow up & guidance, usually via email.

Migration Package

Considering re-platforming to Shopify but don't know what you don't know? Our founder is a former Shopify employee and has been on the platform as a merchant since 2015. We have deep platform experience and trusted implementation partners we can refer you to, while minimizing risks and challenges.

Project Scoping Package

There is no shortage of people claiming to have the experience to provide services for your Shopify store and ecommerce business. But how do you know who to trust? Over many years in the industry, we've put together a dream team of trusted partners that can help you. These are some of the best designers, developers, photographers, videographers, branding experts, writers, apps, software providers, and more. We can also help with project scoping to provide clarity and accountability for larger projects.

App, Vendor or Service Provider Package

Are you an app developer, vendor or service provider targeting ecommerce businesses on Shopify? We can help you short cut the learning curve and better understand the ecosystem to save you time and money while providing focus.

Investor Package

Looking to invest in an ecommerce business on Shopify? Need help understanding the relative strengths, weaknesses, challenges and opportunities? Let us act as your ecommerce buddy to be a gut check or do a deep dive and provide a full report.

Custom Packages

Not quite sure what you need? Or maybe there are multiple complex issues? Perhaps you're facing a series of decisions over an extended period of time? We'll listen, take the time to understand the complexity and put together a custom package solution for you. Just reach out and let us know what is going on.

Fractional Ecommerce Director

Need regular ecommerce guidance but don't want to make a full time hire? Someone to guide your ecommerce division temporarily or even longer term? Andrew is available to act as a Fractional Ecommerce Director for a limited number of merchants if it's a good fit. To inquire about availability and details, please send us an email.

We're a Shopify Partner

Duck River Digital was founded by an ex-Shopify employee and Shopify merchant with nearly a decade of deep platform experience. We have a passion for merchant success and the business background to make it happen. We're a Shopify Partner and we only work on Shopify stores.

Learn More About Us

Need Some Guidance? Let's Talk!

Just send us an email and we can book a call to discuss.